Contracts
Clauses, what to insist on and how vendors push back.
The key personnel clause in a QA contract
How to name the test lead and senior testers in a QA contract, control replacements, set notice periods and decide who pays for ramp-up, using public wording.
2026-09-24
Should service credits be the only remedy for a missed SLA?
Why sole-remedy wording weakens a QA service level agreement, and how public contract models keep termination and damages available when credits are not enough.
2026-09-24
Termination for convenience in testing contracts
How to draft termination for convenience in a QA contract: notice periods, wind-down fees and the link to exit assistance, so you can leave without a dispute.
2026-09-24
Rate locks and price escalation caps in QA contracts
Fixed rates for the first term, index-linked increases with a cap, and how to handle currency risk when your testing vendor invoices from another country.
2026-09-24
Subcontracting consent: who is actually testing your product
Requiring written consent before a QA vendor uses subcontractors or freelancers, flowing down confidentiality and data terms, and keeping the vendor liable.
2026-09-24